Terms of service
Terms of Service
Valerie Morales Official Online Store
Operated and Managed by VM Music, LLC
Last Updated: August 27, 2026
Welcome to the official Valerie Morales online store.
This online store is operated and managed by VM Music, LLC and may be accessed directly through valeriemorales.com, through links appearing on Spotify, Facebook, Instagram, other social media platforms, music platforms, advertisements, promotional campaigns, QR codes, email communications, or other authorized Valerie Morales channels.
Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to VM Music, LLC, where applicable.
By visiting our website, accessing our online store, purchasing merchandise, or otherwise using our online shopping services, you agree to be bound by these Terms of Service and by any additional policies referenced herein.
Please read these Terms carefully before using the store or completing a purchase.
1. Acceptance of Terms
By accessing or using this online store, you acknowledge that you have read, understood, and agreed to these Terms of Service.
If you do not agree with these Terms, you should not use the online store or complete a purchase.
These Terms apply to all visitors, customers, purchasers, and other users of the online store.
2. Online Store Platform
The Valerie Morales online store may be powered, hosted, or supported by Shopify and/or other third-party technology providers that enable VM Music, LLC to offer products and process transactions online.
Your use of certain features may also be subject to the terms, policies, or technical requirements of those third-party providers.
Nothing in these Terms creates a contractual relationship between a customer and Spotify, Facebook, Instagram, or another social media or music platform merely because the customer accessed the Valerie Morales store through a link appearing on that platform.
Unless expressly stated otherwise, purchases are made from VM Music, LLC, not from Spotify, Meta, Facebook, Instagram, or another referring platform.
3. Eligibility to Purchase
By placing an order, you represent that you are legally capable of entering into a binding transaction in your jurisdiction or that you have the permission of a parent or legal guardian where required by law.
You agree to provide accurate, current, and complete information when placing an order.
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases of suspected fraud, unauthorized transactions, pricing errors, product availability issues, payment problems, or violations of these Terms.
4. Products and Merchandise
The store may offer products including, but not limited to:
- Vinyl records;
- CDs or other music formats;
- Autographed merchandise;
- Limited-edition and numbered merchandise;
- Apparel;
- Accessories;
- Posters and printed materials;
- Collectibles;
- Promotional merchandise;
- Artist-related products; and
- Other official Valerie Morales merchandise.
We make reasonable efforts to display merchandise accurately.
However, product colors, dimensions, packaging, artwork placement, signatures, numbering, finishes, and other details may vary slightly from images shown online.
Display settings on computers and mobile devices may also affect how colors and products appear.
5. Autographed and Limited-Edition Merchandise
Certain products may be personally signed, individually numbered, manufactured in limited quantities, or designated as collectible merchandise.
Because signatures are individually applied, variations in size, shape, placement, ink appearance, or other characteristics are expected and do not constitute a defect.
Numbering, packaging, or minor production characteristics may also vary between units.
The purchase of a signed or limited-edition item does not grant the purchaser any intellectual property, reproduction, licensing, endorsement, or commercial-use rights.
6. Pre-Orders
Some products may be offered for sale before their official release or availability date.
Estimated release dates and shipping dates for pre-order merchandise are provided in good faith but are not guaranteed.
Production, manufacturing, distribution, supply-chain, carrier, or other circumstances outside our reasonable control may result in delays.
If an order contains both pre-order and currently available merchandise, the entire order may be held until all items are available for shipment unless otherwise stated.
7. Pricing
Prices displayed on the store are subject to change without notice.
We reserve the right to correct pricing, typographical, promotional, or technical errors.
If an incorrect price is displayed and an order is placed, we may contact the customer before fulfilling the order or cancel and refund the affected transaction when permitted by law.
Unless expressly stated otherwise, prices do not include shipping charges, taxes, customs duties, import fees, or other charges that may apply.
8. Payment
Payment must be successfully authorized before an order can be processed.
Available payment methods may be provided through Shopify or other third-party payment processors.
VM Music, LLC does not necessarily receive or directly store complete payment card information. Payment information may be processed securely by third-party payment providers subject to their own security and privacy practices.
We reserve the right to cancel orders when payment cannot be verified or when fraudulent or unauthorized activity is reasonably suspected.
9. Taxes
Applicable sales taxes or other transaction taxes may be calculated and collected at checkout when required.
International customers may also be responsible for customs duties, VAT, import taxes, brokerage fees, or similar government charges imposed by the destination country.
Unless expressly stated otherwise, such international charges are the responsibility of the purchaser.
10. Order Acceptance
Submitting an order does not necessarily constitute final acceptance of that order.
An order may be reviewed for payment authorization, inventory availability, fraud prevention, shipping restrictions, pricing accuracy, or other legitimate business purposes before fulfillment.
We reserve the right to decline or cancel an order when reasonably necessary and permitted by applicable law.
If we cancel an order after payment has been collected, the applicable amount will be refunded using the original payment method whenever reasonably possible.
11. Order Limits
We may limit quantities purchased per person, household, customer, payment method, billing address, shipping address, or order.
This may be particularly important for autographed merchandise, limited editions, collectibles, special releases, or products offered in restricted quantities.
We may cancel orders that appear to circumvent announced purchase limits.
12. Shipping
Orders are subject to our separately published Shipping Policy, which is incorporated into these Terms by reference.
Customers are responsible for providing accurate and complete shipping information.
Shipping charges and available shipping options will generally be displayed at checkout.
Estimated delivery dates provided by carriers are not guarantees.
VM Music, LLC is not responsible for delays caused by shipping carriers, customs authorities, severe weather, natural disasters, transportation interruptions, or other circumstances outside our reasonable control.
13. Returns, Exchanges and Refunds
Returns, exchanges, cancellations, and refunds are governed by the Return and Refund Policy published on this store.
Certain merchandise, including personalized, autographed, opened, collectible, digital, clearance, or limited-edition products, may be subject to special return restrictions where permitted by law.
Nothing in these Terms is intended to eliminate any consumer right that cannot legally be waived.
14. Intellectual Property
The content of this website and online store, including photographs, logos, artist branding, graphics, album artwork, merchandise designs, written content, videos, audio, music-related materials, promotional materials, and other creative works, may be owned by or licensed to Valerie Morales, VM Music, LLC, or their respective rights holders.
Such materials may be protected by copyright, trademark, publicity, licensing, and other intellectual property laws.
No purchase grants a customer permission to reproduce, distribute, manufacture, sell, publicly display, commercially exploit, or create derivative products using Valerie Morales branding, photographs, artwork, signatures, designs, logos, music, image, or likeness.
Additional intellectual-property provisions are contained in our Legal Notice, which is incorporated into these Terms.
15. Valerie Morales Name, Image and Likeness
The name, professional identity, photographs, image, likeness, voice, branding, and associated promotional materials of Valerie Morales may not be used to advertise, endorse, manufacture, promote, market, or sell products or services without appropriate authorization.
Purchasing merchandise does not create an endorsement, sponsorship, licensing, agency, partnership, or other commercial relationship with Valerie Morales or VM Music, LLC.
16. Unauthorized Merchandise and Counterfeiting
Official Valerie Morales merchandise should be purchased through authorized sales channels.
No person or business may reproduce, manufacture, distribute, market, or sell counterfeit or unauthorized merchandise using Valerie Morales branding, image, likeness, artwork, logos, photographs, album-related materials, or other protected content.
VM Music, LLC reserves all rights and remedies available under applicable law regarding suspected infringement or counterfeit merchandise.
17. Resale
Customers may generally dispose of legitimately purchased physical merchandise as permitted by law.
However, resale does not make the reseller an official distributor, authorized retailer, partner, representative, agent, or affiliate of Valerie Morales or VM Music, LLC.
Any reseller must not falsely imply endorsement, authorization, partnership, or sponsorship.
18. Third-Party Platforms and Social Media
Customers may discover or access the Valerie Morales store through third-party platforms including, but not limited to:
Spotify, Facebook, Instagram, Meta platforms, search engines, email services, social networks, music platforms, and other online services.
These companies may have their own terms, privacy policies, tracking technologies, advertising systems, and user requirements.
VM Music, LLC does not control the operation or policies of these independent platforms.
Accessing our store through a third-party platform does not mean that the platform sponsors, endorses, administers, guarantees, or is responsible for purchases made from our store unless expressly stated otherwise.
19. Third-Party Links
Our website or store may contain links to websites, social media accounts, music platforms, payment providers, shipping companies, ticketing services, or other third-party resources.
We are not responsible for the content, security, availability, accuracy, products, services, policies, or practices of third-party websites.
Customers should review applicable third-party policies before providing personal information or completing transactions on external websites.
20. Prohibited Uses
You may not use this website or store:
- For unlawful or fraudulent purposes;
- To violate intellectual property rights;
- To impersonate Valerie Morales, VM Music, LLC, or another individual or entity;
- To falsely claim affiliation, sponsorship, or endorsement;
- To distribute malicious software, viruses, or harmful code;
- To interfere with the security or operation of the website;
- To improperly collect or scrape information;
- To attempt unauthorized access to accounts, systems, customer information, or administrative areas;
- To engage in payment fraud or chargeback abuse;
- To purchase merchandise using stolen or unauthorized payment information;
- To manufacture or promote counterfeit merchandise;
- To reproduce protected website content without authorization; or
- For any other activity prohibited by applicable law.
We reserve the right to restrict access or terminate transactions associated with suspected prohibited activity.
21. Accuracy of Information
We make reasonable efforts to maintain accurate product descriptions, pricing, availability, release information, images, and other store content.
However, information may occasionally contain errors, omissions, or outdated information.
We reserve the right to correct errors, update information, change product availability, or make other reasonable modifications without prior notice, subject to applicable law.
22. Availability of the Store
We do not guarantee that the online store will operate continuously or without interruption.
Access may occasionally be affected by maintenance, platform outages, software updates, hosting issues, payment processor interruptions, security concerns, or circumstances outside our control.
We may modify, suspend, or discontinue portions of the store when reasonably necessary.
23. Personal Information and Privacy
The collection, use, processing, and protection of personal information associated with the online store are governed by our Privacy Policy.
By using the store, you acknowledge that certain information may be processed by third-party providers such as Shopify, payment processors, analytics providers, shipping providers, advertising platforms, or other services necessary to operate the store.
Customers should review our Privacy Policy for additional information.
24. Communications
When you provide contact information in connection with an order, you authorize us to contact you as reasonably necessary regarding that transaction, including order confirmation, payment issues, shipping updates, customer service, refunds, or fraud prevention.
Marketing emails, promotional text messages, or similar communications will be handled in accordance with applicable consent requirements and our Privacy Policy.
25. Disclaimer of Warranties
To the fullest extent permitted by applicable law, this website, online store, and related services are provided on an “as available” basis.
We do not guarantee uninterrupted access to the website or that every technical error will immediately be corrected.
Nothing in this section limits warranties, guarantees, or consumer rights that cannot lawfully be excluded.
26. Limitation of Liability
To the fullest extent permitted by applicable law, VM Music, LLC, Valerie Morales, and their respective representatives, contractors, agents, and service providers shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of this website, inability to access the store, third-party service failures, or circumstances outside their reasonable control.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.
27. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless VM Music, LLC and its representatives from claims, losses, liabilities, damages, or reasonable expenses resulting from your unlawful use of the store, violation of these Terms, infringement of another party’s rights, fraud, or unauthorized activity.
28. Severability
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in effect to the fullest extent permitted by law.
29. No Waiver
A failure by VM Music, LLC to enforce a provision of these Terms on one occasion does not constitute a permanent waiver of that provision or any other right.
30. Entire Agreement
These Terms of Service, together with our applicable:
- Shipping Policy;
- Return and Refund Policy;
- Privacy Policy;
- Legal Notice; and
- Any other policies or conditions posted on the store
constitute the terms governing use of the Valerie Morales online store and purchases made through it.
31. Changes to These Terms
We may update these Terms periodically to reflect changes in our business, products, technology, legal requirements, or store operations.
The current version will be posted on the website with an updated revision date when appropriate.
Continued use of the store following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
32. Governing Law and Jurisdiction
These Terms of Service and any transaction conducted through the Valerie Morales Official Online Store shall be governed by and interpreted in accordance with the laws of the Commonwealth of Virginia and applicable federal laws of the United States, without regard to conflict-of-law principles.
To the extent permitted by applicable law, any legal action or proceeding arising out of or relating to these Terms, the use of this website, or a purchase made through the online store shall be brought before a court of competent jurisdiction located within the Commonwealth of Virginia.
Nothing in this section is intended to waive, limit, or restrict any mandatory consumer-protection rights that may apply to a customer under the laws of the jurisdiction in which that customer resides.
33. Contact Information
Questions regarding these Terms of Service, an order, official merchandise, intellectual property, or other store-related matters may be directed to VM Music, LLC using the contact information provided on valeriemorales.com or through the official Valerie Morales store.
Valerie Morales Official Online Store
Managed by VM Music, LLC
valerie@valeriemorales.com
© 2026 VM Music, LLC. All rights reserved.